Emmaus North East (" We ") promises to respect and keep safe any personal data you share with us. We aim to be clear about how we will use your data and not do anything you wouldn’t reasonably expect from us.
For the purpose of the General Data Protection Regulation and the Data Protection Act 1998 the data controller is Emmaus North East of 257 Stanhope Rd, South Shields, NE33 4RT, a registered charity with Charity Number: 6820441.
What information will we collect?
If you join an Emmaus community, we will usually collect the following information about you:
● Date of birth
● National insurance number
● Housing situation and housing history
● Support records
● Risk assessments
We may also collect, store and use the following "special categories" of more sensitive personal information:
● Health (including history of drug and alcohol use and details of additional
● Eligibility to claim benefits
● Racial or ethnic origin
● Political opinions
● Religious of philosophical beliefs
● Sex life and sexual orientation
● Bank account information
How is your personal information collected?
We collect information:
● When you apply to join an Emmaus community and provide information in
your application form.
● When we carry out a risk assessment as part of the process of joining a
● When we record details of support sessions and interventions carried out
during your time at Emmaus.
Why do we collect your information?
We need all the categories of information in the list above primarily to allow us to provide support to you during your time living at Emmaus North East. The legal basis for processing your personal data is to protect your vital interests. The situations in which we will process your personal information are listed below:
- To confirm eligibility for benefits
- To confirm we are able to offer the required support
- Information sharing agreement with police
- Management information data collection
How we use particularly sensitive personal information
"Special categories" of particularly sensitive personal information require higher
levels of protection. We need to have further justification for collecting, storing and using this type of personal information. Our legal basis for processing special categories of personal data is that such processing is carried out in the course of our legitimate activities as a charity with appropriate safeguards in place.
We will use your particularly sensitive personal information in the following ways:
- To be able to offer support to you on an individual basis
- Assessing whether there is a risk to self or others
- To pay allowances into bank accounts
Do we need your consent?
We do not need your consent if we use special categories of your personal information in accordance with our written policy to carry out our legitimate activities as a charity. In limited circumstances, we may approach you for your written consent to allow us to process certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent. You should be aware that it is not a condition of your staying with us that you agree to any request for consent from us.
Information about criminal convictions
We may only use information relating to criminal convictions (e.g. sex offender registration and unspent criminal convictions) where the law allows us to do so. This will usually be where such processing is necessary to carry out our obligations and provided we do so in line with our data protection policy.
Less commonly, we may use information relating to criminal convictions where it is necessary in relation to legal claims, where it is necessary to protect your interests (or someone else's interests) and you are not capable of giving your consent, or where you have already made the information public.
We envisage that we will hold information about criminal convictions and we will use information about criminal convictions and offences in the following ways:
● For the purpose of assessing risk
● For support purposes
Accessing information from other sources
We may gain access to your information from other third party organisations, when you when you give them permission to do so or if the information is available publicly. This information will only be recorded if it is beneficial in order to provide you with support during your time at Emmaus.
Should you move from one Emmaus community to another, we will transfer your support record to the new community, to allow consistency of support during your time at Emmaus.We will not share your personal details with third parties.
We have put in place measures to protect the security of your information. Details of these measures are available upon request.
Third parties will only process your personal information on our instructions and where they have agreed to treat the information confidentially and to keep it secure.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. Details of these measures may be obtained from The Deputy Community Leader. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Your rights in connection with personal information
Under certain circumstances, by law you have the right to:
● Request access to your personal information (commonly known as a
"data subject access request"). This enables you to receive a copy of
the personal information we hold about you and to check that we are
lawfully processing it.
● Request correction of the personal information that we hold about
you. This enables you to have any incomplete or inaccurate information
we hold about you corrected.
● Request erasure of your personal information. This enables you to ask
us to delete or remove personal information where there is no good
reason for us continuing to process it. You also have the right to ask us
to delete or remove your personal information where you have
exercised your right to object to processing (see below).
● Object to processing of your personal information where we are
relying on a legitimate interest (or those of a third party) and there is
something about your particular situation which makes you want to
object to processing on this ground. You also have the right to object
where we are processing your personal information for direct marketing
● Request the restriction of processing of your personal information.
This enables you to ask us to suspend the processing of personal
information about you, for example if you want us to establish its
accuracy or the reason for processing it.
● Request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us on 0191 497 5302 or send a description of the information you want to see and proof of your identity by post to The data controller, emmaus North East, 257 Stanhope Rd, South Shields, NE33 4RT.
No fee usually required
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights).
This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
How long we will retain your information for
We will retain your personal information for the duration of your time at Emmaus and for 6 months after you leave. At that point all information we hold about you will be securely disposed of.
Keeping our records up to date
It is your responsibility to inform us of any changes to your personal details.