Emmaus Norfolk and Waveney Residential Support Worker

Published date: Friday 20 July 2018
Closing date: Ongoing
Location: Emmaus Norfolk & Waveney
Type: Full-time (live-in)
Salary: 18,000 per annum

Thank you for showing an interest in working for Emmaus Norfolk and Waveney. We are looking for a Support Worker to join our team.

The Support Worker will be responsible for the provision of support to companions, who need help both emotionally and practically, so they can live and work in the community, develop life skills and realise their full potential to move on when they are ready and assist in the business operations when required.

So if you have great communications skills, experience of training and supporting people with complex needs and a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

This is a residential role and requires the post holder to live on site in our lovely one bedroom flat set in a former Convent with beautiful grounds in the Norfolk countryside.

This is a residential role and requires the post holder to live on site in our lovely one bedroom flat set in a former Convent with beautiful grounds in the Norfolk countryside.  

About Emmaus

Our vision: A world in which everyone has a home and a sense of belonging

Emmaus is a homelessness charity with a difference. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.

For many people who have experienced homelessness, losing their self-esteem can be the most damaging part of their experience. Being on your own, with no support around you can be soul destroying, leaving you feeling worthless.

Finding your way out of that situation isn’t easy, particularly when the only options available are temporary fixes, offering a bed for the night but little to occupy your days.

Emmaus is different because it provides a home for as long as someone needs it, in an Emmaus community. This gives people the opportunity to take stock of their lives, deal with any issues they might have, and often re-establish relationships with loved ones.

“Companion” is the name given to those who live in an Emmaus community and work in the social enterprise, where they support themselves and one another. There are currently 750 companions living at 29 Emmaus communities across the UK.

Rather than relying on benefits, Emmaus uses social enterprise to generate revenue that pays for companions' home, food and upkeep, as well as providing a small weekly allowance. This is key to restoring feelings of self-worth, showing Companions that their actions make a real difference, both to their own life, and the lives of others.

How it works

Unlike a lot of provision for homeless people, Emmaus communities offer a home for as long as someone needs it. This includes a room of their own, food, clothing and a small weekly allowance.

In return, we ask:

  • That Companions work for 40 hours per week, or give as much time as they are able, in the community's social enterprise;
  • That they behave in a respectful way towards one another;
  • That no alcohol or illegal drugs are used on the premises;
  • That they sign off all benefits, with the exception of housing benefit.

Our impact

Emmaus doesn’t only have a significant impact on the lives of people who have experienced homelessness and social exclusion, it also brings wider social and economic benefits.

Research carried out in 2012 found that for every £1 invested in an established Emmaus community, £11 is generated in social, environmental and economic returns.

The benefits included:

  • Keeping people out of hospital, and helping them to be safe and well, saved the Department of Heath £1,478,506 for NHS and emergency service costs;
  • Emmaus saved local government £2,447,612 which would have been spent on hostel accommodation, drug and alcohol services and landfill;
  • Keeping people in work and out of prison saved the Ministry of Justice £778,435.

The report found that Emmaus communities successfully provide a place for people in vulnerable housing situations to rebuild their lives by offering them meaningful work and support. Significant benefits were linked to substantial improvements in companions’ physical and mental health, including reductions in substance misuse.

About Emmaus Norfolk and Waveney

Our community opened in 2011. Over the past seven years we have undertaken significant refurbishment of our buildings and recruited a small staff team, creating a thriving community and business in Ditchingham.

Emmaus Norfolk & Waveney provides a home, work and companionship for 23 previously homeless and socially disadvantaged people – known as Companions. We offer the opportunity for them to rebuild their lives through work in our social enterprises and community, in a supportive environment. We aim to create a self-sustaining community through our trading activities and grow the opportunities available for people who would otherwise be homeless.

Our existing social enterprises include a charity shop in Bungay, a very large second hand retail outlet (over 2000 sq ft) and a small coffee shop located as part of the community buildings in Ditchingham. In 2016/17 our trading income was £190K.

All staff, regardless of role, are expected to integrate the community and business operations as one.

The Community Support team are responsible for solidarity, residential facilities, community wellbeing, growth and cohesion, community safety, companion support, progression and development and maintaining a 24/7 on call service.

Support Worker Job Description

Job title: Support Worker (Live In)

Reports to: Community Support Manager

Location: Ditchingham

Date: July 2018

Overall Purpose of the Job

To apply then please send your CV and supporting statement showing how you meet the person specification and by close of business on the 21 August 2018 with Interviews will be held on 24 August 2018.

Please send to:  cecileroberts@emmausnorfolkandwaveney.org