About Emmaus South Lambeth

Running like clockwork... and furnished with a smile

Companion John testing electrical items

There’s little time for Companions to put their feet up at the Emmaus South Lambeth (ESL) Community, it’s a full-time job. The day always starts with a group breakfast. After that it is time for work.

08.45 Morning meeting
ESL has two shops, a superstore and a van. There are different job responsibilities which have to be fulfilled every day. At the morning meetings Companions and one of the leaders talk about the work allocation for the day. These meetings usually do not take very long, as most people have set tasks. Community leader Joyce: “In the morning everyone has a chance to talk about problems or suggestions regarding work. We try to give everyone a set task, but it really depends on the circumstances; sometimes people get sick or prefer another task. This is what makes the job fun, you get involved in a range of activities during a work week.”

09.00 Work begins
The shops open at 10, but before the doors open new items get sorted, cleaned and priced. The ESL van crew sets out to collect donated quality items and deliver these purchased by our customers. Companion Filipe works in the warehouse most of the time: “We spend most mornings unpacking and installing furniture collected the previous day. The van comes back around 5 o’clock, so we don’t have time to unpack it and do that in the morning.”

12.30 Lunch
Companions Elizabeth usually works in the kitchen, preparing lunch and dinner and they also decide the menu. Elizabeth says: “I‘m the one doing the shopping, so in the store I kind of think about what to prepare. We eat at least one roast meal a week. I try to mix a lot, so we won’t be eating potatoes every day of the week. One thing everyone likes is pasta that always goes down well but mushroom soup is very unpopular.”

13.30 Back to work
Each day calls come in from people to donate their furniture and bric-a-brac. To make sure items can be collected on time there is a system and schedule. Companions and volunteers working in the office take the calls and book jobs into the calendar. The van crew will visit the customers and make sure the items are suitable to sell. Van crew member John: “We make eight house visits a day, that’s collecting and delivering. Unfortunately we can’t take all the donated items, but we do have alternative addresses so we can still help. Sometimes people offer unusual items; more common are beds and closets.”

17.30 Dinner
The shops and warehouse close at 5 o’clock. Companions return to the house to eat. Each one chooses how to spend their evenings. The common room is divided into different areas, with TV, computer and work place.